Refund Policy

You have the right to cancel an order by contacting the relevant store under the following conditions:

Advance Orders:

For orders placed more than one day before the requested delivery date, you can cancel up to one day before the scheduled delivery.

Same Day Orders and Deliveries:

For orders placed for same-day delivery, you can cancel within a reasonable time before food preparation begins.

If you wish to cancel an order after food preparation has started, the Franchisee may, at their sole discretion, charge you the full price of the order, and no refund will be issued.

In the event that the Franchisee needs to cancel your order after acceptance, they will notify you promptly. Both we and our Franchisees reserve the right to cancel any order, before or after acceptance, and will inform you immediately of such cancellations.

You will not be charged for any orders canceled by us or our Franchisees. Any payments made prior to cancellation will typically be reimbursed within 2-5 working days using the same payment method used for the original purchase.